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chore(www): improve error messaging and update zero-state footer to point to the Manager #1662

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merged 7 commits into from
Jul 27, 2023
Merged

chore(www): improve error messaging and update zero-state footer to point to the Manager #1662

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3e6672a
change language
daniellacosse Jul 11, 2023
362285e
update en.json
daniellacosse Jul 11, 2023
57fc1b4
fix discrepancy
daniellacosse Jul 11, 2023
f38441c
Merge branch 'master' into daniellacosse/error_language_update
daniellacosse Jul 25, 2023
57ff0f3
wip
daniellacosse Jul 25, 2023
adb9686
add screenshot instruction
daniellacosse Jul 26, 2023
3272dc3
Merge branch 'master' into daniellacosse/error_language_update
daniellacosse Jul 27, 2023
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12 changes: 6 additions & 6 deletions resources/original_messages.json
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Original file line number Diff line number Diff line change
Expand Up @@ -81,15 +81,15 @@
},
"error_connection_configuration": {
"desciption": "An error message shown when the user's server configuration is invalid. The user should contact their service manager to resolve the issue.",
"message": "The configuration information for your server is incomplete or invalid. Please contact your service manager to troubleshoot this issue."
"message": "The configuration information for your server is incomplete or invalid. Please contact the person who gave you this access key to troubleshoot this issue."
},
"error_connection_configuration_fetch": {
"description": "An error message shown when the dynamic access key given proves to be unreachable. The user should contact their service manager to resolve the issue.",
"message": "Outline failed to download the configuration information for your server. Please contact your service manager to troubleshoot this issue."
"message": "Outline failed to download the configuration information for your server. Please contact the person who gave you this access key to troubleshoot this issue."
},
"error_connection_proxy": {
"description": "An error message show when Outline fails to establish contact with the obfuscation proxy.",
"message": "Outline could not connect to the server. Review the error details to troubleshoot your connection."
"message": "Outline could not connect to the server. Please check your internet connectivity, and then contact the person who gave you this access key to troubleshoot the issue."
},
"error_details": {
"description": "Button pointing to additional details of an error shown to the user",
Expand Down Expand Up @@ -118,7 +118,7 @@
"message": "Sorry, this access key is not compatible with this version of Outline."
},
"error_shadowsocks_unsupported_cipher": {
"description": "The server you requested to add uses an unsafe cipher ($CIPHER$). Please contact your server admin.",
"description": "The server you requested to add uses an unsafe cipher ($CIPHER$). Please contact the person who gave you this access key.",
"message": "Shadowsocks Unsupported cipher",
"placeholders": {
"CIPHER": {
Expand Down Expand Up @@ -233,7 +233,7 @@
},
"outline_plugin_error_invalid_server_credentials": {
"description": "An error message when the user is trying to connect but has provided an invalid connection key.",
"message": "It seems like your access key is not valid. If this happens again, please contact your server admin."
"message": "It seems like your access key is not valid. If this happens again, please contact the person who gave it to you."
},
"outline_plugin_error_routing_tables": {
"description": "An error message when the application is not able to configure the system for proxying. A button is shown alongside this message to submit feedback.",
Expand All @@ -249,7 +249,7 @@
},
"outline_plugin_error_udp_forwarding_not_enabled": {
"description": "An error message shown when the application tries to connect to a server that does not have the correct UDP forwarding configuration.",
"message": "It seems like this server doesn’t support UDP forwarding. If this happens again, please contact your server admin."
"message": "It seems like this server doesn’t support UDP forwarding. If this happens again, please contact the person who gave you access."
},
"outline_plugin_error_unsupported_routing_table": {
"description": "An error message when the application fails to connect due to another active VPN.",
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12 changes: 6 additions & 6 deletions src/www/messages/en.json
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Original file line number Diff line number Diff line change
Expand Up @@ -14,17 +14,17 @@
"disconnected-server-state": "Disconnected",
"disconnecting-server-state": "Disconnecting...",
"email-feedback-input": "Email address (optional)",
"error-connection-configuration": "The configuration information for your server is incomplete or invalid. Please contact your service manager to troubleshoot this issue.",
"error-connection-configuration-fetch": "Outline failed to download the configuration information for your server. Please contact your service manager to troubleshoot this issue.",
"error-connection-proxy": "Outline could not connect to the server. Review the error details to troubleshoot your connection.",
"error-connection-configuration": "The configuration information for your server is incomplete or invalid. Please contact the person who gave you this access key to troubleshoot this issue.",
"error-connection-configuration-fetch": "Outline failed to download the configuration information for your server. Please contact the person who gave you this access key to troubleshoot this issue.",
"error-connection-proxy": "Outline could not connect to the server. Please check your internet connectivity, and then contact the person who gave you this access key to troubleshoot the issue.",
"error-details": "Details",
"error-feedback-submission": "Sorry, we were unable to submit your feedback. Please check that you are connected to the internet and try again.",
"error-invalid-access-key": "Invalid access key. Please try again, or submit feedback for help.",
"error-server-already-added": "Server “{serverName}” already added.",
"error-server-incompatible": "Sorry, this access key is not compatible with this version of Outline.",
"error-timeout": "Something seems to be taking longer than expected. Quitting and restarting may help. If this happens again, please submit feedback.",
"error-unexpected": "Sorry, an unexpected error occurred. Quitting and restarting may help. If this happens again, please submit feedback.",
"error-shadowsocks-unsupported-cipher": "The server you requested to add uses an unsafe cipher ({cipher}). Please contact your server admin.",
"error-shadowsocks-unsupported-cipher": "The server you requested to add uses an unsafe cipher ($CIPHER$). Please contact the person who gave you this access key.",
"feedback-cannot-add-server": "Can't add a server",
"feedback-connection": "Can't connect to my server",
"feedback-general": "General feedback",
Expand All @@ -48,11 +48,11 @@
"tray-open-window": "Open",
"outline-plugin-error-admin-permissions": "Outline needs admin permissions in order to be initialized. If you don't have admin permissions, please try again after restarting your computer or ask your system administrator for help.",
"outline-plugin-error-antivirus": "It seems like your antivirus software is preventing us from successfully connecting.",
"outline-plugin-error-invalid-server-credentials": "It seems like your access key is not valid. If this happens again, please contact your server admin.",
"outline-plugin-error-invalid-server-credentials": "It seems like your access key is not valid. If this happens again, please contact the person who gave it to you.",
"outline-plugin-error-routing-tables": "We were not able to configure your routing tables successfully. If this happens again, please reach out to us.",
"outline-plugin-error-server-unreachable": "We can’t seem to connect to your server. Please check that you are connected to the internet and try again.",
"outline-plugin-error-system-configuration": "Sorry, it looks like Outline is not properly installed. Please try installing it again. If that doesn’t work, please submit feedback through the app.",
"outline-plugin-error-udp-forwarding-not-enabled": "It seems like this server doesn’t support UDP forwarding. If this happens again, please contact your server admin.",
"outline-plugin-error-udp-forwarding-not-enabled": "It seems like this server doesn’t support UDP forwarding. If this happens again, please contact the person who gave you access.",
"outline-plugin-error-unsupported-routing-table": "It seems like another VPN is active. Please disconnect it and try again.",
"outline-plugin-error-vpn-permission-not-granted": "Outline needs your permission to set up a VPN connection to the server. Please try again, or submit feedback if you need help.",
"outline-services-installation-confirmation": "We will initialize Outline, which may require admin permissions. Would you like to proceed?",
Expand Down
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