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Update introduction and add new use case topic (#74)
* Update About URL and add link to Vectara's Discord channel. Update the About link to correct the 404 error. Then add a Social Media link to Vectara's Discord channel. * Update file_upload.md Add doc_meta example and update curl command syntax with single quotes around URL * Update file_upload.md Update doc_metadata example * Update file_upload.md Fix example for doc_meta * Update indexing topics Updated a few statements based on team discussion around indexing * Update spacing 80 char spacing * Add warning about keeping keys and tokens private Users need to be careful so that they do not accidentally share their keys or tokens in public channels. I added this note to three topics that discuss API keys and OAuth tokens. * Update spacing Updated spacing to resolve conflict * Update introduction and add new topic Update information about the Vectara platform along with information about common use cases Update sidebar to reflect changes * Update margins and variables Fixed margins ~80 chars
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--- | ||
id: use-case-exploration | ||
title: Explore the Vectara Use Cases | ||
sidebar_label: Use Case Exploration | ||
--- | ||
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import {Config} from './definitions.md'; | ||
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The AI era has changed interactions between people and information | ||
dramatically. Users expect relevant answers to questions in a natural | ||
language, and they expect the best results with the right context. | ||
Using <Config v="names.product"/> gives you relevant results no matter how you ask. Our | ||
conversational search platform generates summarized responses that speak your | ||
language. Better results enable better outcomes that reduce support costs and | ||
improve the customer experience. | ||
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## Why Vectara? Get Answers and Better Outcomes | ||
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The <Config v="names.product"/> platform has a unique ability to understand and process | ||
information. Our platform uses **hybrid search** to find the most relevant | ||
products, support cases, and documents that answer your user’s questions first. | ||
Power chatbots, Q&A systems, conversational applications and websites that base | ||
their information on what you and your users care about – information grounded | ||
in facts. <Config v="names.product"/> also provides result recommendations and enables global | ||
collaboration through its **cross-language** search. | ||
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## Vectara GenAI Use Cases | ||
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This versatile <Config v="names.product"/> GenAI platform caters to a wide range of use | ||
cases to drive better outcomes and unlock new possibilities in search | ||
applications. <Config v="names.product"/> provides an easy entry point to generative AI | ||
capabilities while protecting company IP and customer data. The data | ||
is secure. <Config v="names.product"/> does not train on user data and respects data | ||
sovereignty and provides you with peace of mind. | ||
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:bulb: Check out [example Vectara applications, demos, and tutorials](http://vectara.com/demos/) to explore the many capabilities of our platform. | ||
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### Conversational AI | ||
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Use <Config v="names.product"/> to leverage the power of intelligent chatbots that provide | ||
an interactive user experience. Enable your users with self-service as they engage in | ||
human-like interactions, providing context in queries, and receiving | ||
intelligent answers because the system understands them. This technology | ||
sits behind virtual assistants, chatbots, and messaging applications to | ||
help businesses automate customer service and streamline operations. | ||
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Vectara enables you to empower users with real-time feedback to avoid | ||
escalations and build a digital chat agent that can deflect support | ||
calls. Making conversational AI easier to use increases both customer | ||
satisfaction and engagement. | ||
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### Question and Answering | ||
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Vectara understands the context of a question and provides accurate, relevant | ||
responses. The <Config v="names.product"/> advantage lets users ask complex questions to get | ||
precise answers that save your team valuable time and resources. | ||
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Enable your users to ask a question and get the precise answers quickly. Embed | ||
your FAQs, customer support interactions, product manuals, inform knowledge | ||
workers on data, and enhance your website search. <Config v="names.product"/> empowers your | ||
organization to create a dynamic, responsive, and continuous improving Question | ||
and Answer system that enhances the user experience and provides context-aware answers. | ||
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### Research and Analysis | ||
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Vectara sifts through volumes of publications, news articles, financial reports, | ||
scientific and medical research, corporate documents and more and provides | ||
summarized answers to guide decision-making in your domain. Collaborate with | ||
researchers to streamline the peer review process by investigating topics and | ||
questions in these vast volumes of data to identify key insights. | ||
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Using <Config v="names.product"/> is like having a global research assistant that can read and | ||
understand large volumes of documents in an instant. Let the platform speed up | ||
your research process, find the most relevant information, and become a | ||
recommendation system for your domain. | ||
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Vectara can help transform data into insights which help make decision-making | ||
easier. This platform can provide hidden insights and patterns from your data, | ||
helping you make informed decisions. Not only can it answer your questions, | ||
but also provides citations grounded in facts from the raw data. | ||
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### Semantic App Search | ||
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Vectara lets you embed powerful hybrid search into your applications without | ||
being an LLM expert. You provide data and queries through simple APIs in | ||
our SaaS service. | ||
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Enable your users to find the most relevant products, support cases, and | ||
documents that answer their questions. <Config v="names.product"/> helps you bridge the gap | ||
between user queries and the vast amount of data within an application. | ||
Users can find exactly what they are looking for despite how they ask. | ||
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## Sample Vectara Demos and Applications | ||
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We provide this list of sample <Config v="names.product"/> applications to help inspire developer | ||
creativity: | ||
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* [**AskNews**](https://asknews.demo.vectara.com) | ||
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Demonstrates the power of GenAI conversational search. Ask questions about news | ||
events around the world and get accurate answers thanks to <Config v="names.product"/>'s Grounded | ||
Generation. | ||
* [**Vectara Ingest**](https://github.com/vectara/vectara-ingest) | ||
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Crawl datasets from pre-built crawlers (websites, RSS feeds, Jira, Notion, | ||
Docusaurus) and ingest them into Vectara | ||
* [**Vectara Answer**](https://github.com/vectara/vectara-answer) | ||
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Enable users to create custom conversational search applications, such as | ||
chatbots, semantic search, and workplace search by connecting to your | ||
ingested data. | ||
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This project provides example code for a modern user-interface for <Config v="names.product"/> GenAI conversational search. | ||
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:::note | ||
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These sample applications are examples of our platform in action and not supported products. | ||
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::: | ||
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