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These pages are supposed to serve as a showcase of my work. It should be the second thing you read after my CV or LinkedIn. It is an edited fork of FRINX's github that I developed and maintained. Feel free to look around.
✨ !badge text="My CV" target="blank" ✨
So far I had an interesting experience as a technical writer. As time went it ranged from networking engineer to typical technical writer to content manager and reviewer. I was comfortable in this hybrid position. It however makes for a difficult explanation of what I do at times. Because of that, I try to summarize my responsibilities by frequency below:
Development of new documentation - In the process, I test the product myself and communicate with both product and development teams. Thanks to that I have experience in working on open-source projects with multiple collaborators. Tracking everything in collaboration tools like Jira.
For the documentation I like to use Retype. It allows to focus more on the content and less on the html and css. It's a tool that automatically generates beautiful pages from markdown code. It can also be configured to build and deploy every new commit automatically.
Review - In my experience, developers also write documentation regularly. When this happens, everything goes through me. We've put together a very solid review process to make the workflow as straightforward as it can be.
API development - I regularly prepare and document API collections for internal training, new products or even for specific customer use-cases.
UX input - Due to my hybrid role I sometimes have a different perspective than a traditional developer which can lead to a UI adjustment or to the introduction of a new feature.
Analytics - Keeping an eye on our numbers in Google Analytics, reception of new guides and updates etc. Also included in our Ads focus and spending - Not a main guy on this but I was frequently included for input.
Development of long-term content strategies. We have multiple software products and content-related priorities need to shift in accordance with the priorities of product and development teams. Customer feedback is also a high priority for me, so that too influences what I focus on.
Releases - We used to write release notes manually together with product and developer teams. I automated that process. Standardization of commit messages together with a script allowed us to pull release notes directly from Github commit history. E.g., https://docs.frinx.io/frinx-uniconfig/release-notes/uniconfig-5.0.7/
Website management - I managed a ReactJS website. Changes weren't needed often as it wasn't main space for communication, but new content was added by me. https://frinx.io/
Networking devices environment setup- Products dealt with networking devices. I've worked with multiple vendors (Cisco, Juniper, Ciena, Huawei etc.). Thanks to my networking background I was often assigned to the beginning stages of projects. Get a sense of the scope of the project and the work that will be needed to be done.
Design -Experience in Photoshop, Illustrator, InDesign for promotional documents.
DevOps - Work with VMs, preparation of the environment, allocation of resources. Also some Docker experience with debugging.
CI/CD infrastructure - I have experience with infrastructure work. Mainly Jenkins jobs for automated builds/tests and Artifactory for binaries storage.