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cron_ticket_email_parser.php - send new ticket opened email to unknown clients #1076

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  • Will now send unknown client (client_id = 0) a ticket open notification email
  • Added regex to not parse bounce e-mails (e.g. From: postmaster, mailer-daemon)
  • Fixed ticket description missing from new ticket notifications sent to others.
  • Added E-Mail From line display name to beginning of ticket description/e-mail quote with e-mail address and date.

…ogic to not process e-mail bounce messages. Fixed ticket description missing from new ticket notifications to others ().Added e-mail From: display name () to beginning of ticket description.
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Hello & Welcome! :)

Thanks for taking the time to help improve ITFlow. We're excited to review your contributions - we'll review this PR as soon as we can!

Whilst you're waiting, please feel free to check out the forum.

Just so you know, all contributions to ITFlow are licensed under the GNU GPL. By contributing you grant us a perpetual & irrevocable license to include your work in ITFlow.

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sonarcloud bot commented Sep 30, 2024

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Test these changes at: https://ticketfeatures1076.pr-review.itflow.org
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