Cannot self signup a user in a normal tenant

[binodmx]

Description

Getting an error while self signing up a user for a normal tenant.

Caused by: org.wso2.carbon.identity.event.IdentityEventException: Error while adding custom roles to the user
        at org.wso2.carbon.apimgt.impl.workflow.UserSignUpSimpleWorkflowExecutor.complete_aroundBody4(UserSignUpSimpleWorkflowExecutor.java:90) ~[org.wso2.carbon.apimgt.impl_9.0.174.336.jar:?]
	at org.wso2.carbon.apimgt.impl.workflow.UserSignUpSimpleWorkflowExecutor.complete(UserSignUpSimpleWorkflowExecutor.java:56) ~[org.wso2.carbon.apimgt.impl_9.0.174.336.jar:?]
	at org.wso2.carbon.apimgt.impl.workflow.UserSignUpSimpleWorkflowExecutor.execute_aroundBody2(UserSignUpSimpleWorkflowExecutor.java:51) ~[org.wso2.carbon.apimgt.impl_9.0.174.336.jar:?]
	at org.wso2.carbon.apimgt.impl.workflow.UserSignUpSimpleWorkflowExecutor.execute(UserSignUpSimpleWorkflowExecutor.java:46) ~[org.wso2.carbon.apimgt.impl_9.0.174.336.jar:?]
	at org.wso2.carbon.apimgt.impl.handlers.UserPostSelfRegistrationHandler.executeUserRegistrationWorkflow_aroundBody4(UserPostSelfRegistrationHandler.java:124) ~[org.wso2.carbon.apimgt.impl_9.0.174.336.jar:?]
	at org.wso2.carbon.apimgt.impl.handlers.UserPostSelfRegistrationHandler.executeUserRegistrationWorkflow(UserPostSelfRegistrationHandler.java:87) ~[org.wso2.carbon.apimgt.impl_9.0.174.336.jar:?]
	at org.wso2.carbon.apimgt.impl.handlers.UserPostSelfRegistrationHandler.handleEvent_aroundBody2(UserPostSelfRegistrationHandler.java:73) ~[org.wso2.carbon.apimgt.impl_9.0.174.336.jar:?]
	at org.wso2.carbon.apimgt.impl.handlers.UserPostSelfRegistrationHandler.handleEvent(UserPostSelfRegistrationHandler.java:64) ~[org.wso2.carbon.apimgt.impl_9.0.174.336.jar:?]
	at org.wso2.carbon.identity.event.services.IdentityEventServiceImpl.handleEvent(IdentityEventServiceImpl.java:56) ~[org.wso2.carbon.identity.event_5.18.187.82.jar:?]
	at org.wso2.carbon.identity.governance.listener.IdentityMgtEventListener.handleEvent(IdentityMgtEventListener.java:1695) ~[org.wso2.carbon.identity.governance_1.4.72.57.jar:?]
	at org.wso2.carbon.identity.governance.listener.IdentityMgtEventListener.handleEvent(IdentityMgtEventListener.java:1671) ~[org.wso2.carbon.identity.governance_1.4.72.57.jar:?]
	at org.wso2.carbon.identity.governance.listener.IdentityMgtEventListener.handleEvent(IdentityMgtEventListener.java:1659) ~[org.wso2.carbon.identity.governance_1.4.72.57.jar:?]
	at org.wso2.carbon.identity.governance.listener.IdentityMgtEventListener.doPostAddUser(IdentityMgtEventListener.java:229) ~[org.wso2.carbon.identity.governance_1.4.72.57.jar:?]
	at org.wso2.carbon.user.core.common.AbstractUserStoreManager.addUser(AbstractUserStoreManager.java:4998) ~[org.wso2.carbon.user.core_4.6.2.311.jar:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
	at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
	at org.wso2.carbon.user.core.common.AbstractUserStoreManager$2.run(AbstractUserStoreManager.java:206) ~[org.wso2.carbon.user.core_4.6.2.311.jar:?]
	at java.security.AccessController.doPrivileged(Native Method) ~[?:?]
	at org.wso2.carbon.user.core.common.AbstractUserStoreManager.callSecure(AbstractUserStoreManager.java:203) ~[org.wso2.carbon.user.core_4.6.2.311.jar:?]
	at org.wso2.carbon.user.core.common.AbstractUserStoreManager.addUser(AbstractUserStoreManager.java:4691) ~[org.wso2.carbon.user.core_4.6.2.311.jar:?]
	at org.wso2.carbon.user.core.common.AbstractUserStoreManager.addUser(AbstractUserStoreManager.java:4677) ~[org.wso2.carbon.user.core_4.6.2.311.jar:?]
	at org.wso2.carbon.identity.recovery.signup.UserSelfRegistrationManager.registerUser(UserSelfRegistrationManager.java:218) ~[org.wso2.carbon.identity.recovery_1.4.72.14.jar:?]
	... 62 more

Steps to Reproduce

1. Create a normal tenant (wso2.com)
2. Go to Devportal.
3. Go to sign-in page and click on Create Account
4. Enter username [email protected] and click on Proceed to Self Register
5. Fill the form and click on Register

Affected Component

APIM

Version

4.0.0

Environment Details (with versions)

No response

Relevant Log Output

No response

Related Issues

No response

Suggested Labels

No response

[Avishka-Shamendra]

Hi all,

The issue seems to be resolved when self-signup configurations are enabled specifically for tenants. While self-signup configuration is typically enabled by default for the super tenant, it needs to be explicitly enabled for individual tenants. Enabling self-signup documentation

Thank you
Avishka