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Common Issues #6

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windingwind opened this issue Mar 21, 2022 · 2 comments
Closed

Common Issues #6

windingwind opened this issue Mar 21, 2022 · 2 comments
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documentation Improvements or additions to documentation

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@windingwind
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windingwind commented Mar 21, 2022

Chinese Documentations/中文文档

如果你能够阅读中文,遇到问题请先查看中文文档。文档中包括几乎所有你可能遇到的问题,提问重复内容不再回复。
中文文档

Translate doesn't work

Select text in the built-in reader and view the result in the popup/right sidebar.

Auto-Translate doesn't work

Check if the current item's language is in the plugin settings' ignore list. See https://github.com/windingwind/zotero-pdf-translate#advanced

Translate Error

Type Detail Reason Solution
Request Error Slow or no result/Error: Request timed out server unavailable change translate engine
Request Error Error: ... failed with status code 4xx invalid secret check secret
Request Error TypeError: xhr.response.trans_result is undefined #30 invalid secret check secret
Request Error Error: ... failed with status code 425 request too fast change translate engine
Request Error Error: ... IP/User Disabled #57 request too fast change translate engine
Others - - post an issue

Sidebar/Popup doesn't show

See #29 #17

Translate Engine & Secret

See https://github.com/windingwind/zotero-pdf-translate#translate-engine
Here are the documents for applying API keys:
#20 (in Chinese)

Poor quality/Why we recommend using services that require secret

See #56

Character Limitation

It's from the translation service. For a workaround for CNKI, see #762 (comment)

UI Issues

Show/Hide Popup

Edit->Preferences->PDF Translate->UI->Enable Popup

Font Size

Edit->Preferences->PDF Translate->UI->Font Size

@windingwind windingwind pinned this issue Mar 21, 2022
This was referenced Mar 22, 2022
@windingwind windingwind added the documentation Improvements or additions to documentation label Mar 23, 2022
@windingwind
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windingwind commented Mar 25, 2022

Debug Steps

  • Start Zotero but don't do anything.
  • Go to Help->Debug Output Logging->View Output.
  • Reproduce the bug after the debug window is opened.
  • Copy the logs and paste them into your issue.

@gcb-0909

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