Collectibles list contains unsupported images (when they have images on OpenSea)

[mariia-skrypnyk]

Bug Report

#19528 (comment)
was discussed here

Problem

Sometimes we can see Unsupported files in Collectibles list

Expected behavior

I suppose we need to handle more image types (probably the most popular one's)

Actual behavior

Collectibles list contains unsupported images

Reproduction

1. Login to app with a User who has a big number of collectibles
2. Open Wallet -> Collectibles tab
3. Starts to scroll your collectibles

Additional Information

• Status version: nightly 25/04
• Operating System: Android, iOS

[FFFra]

Maybe this is duplicated? #18527

[J-Son89]

@mariia-skrypnyk - this is expected to have in the designs. Are you aware of any particular formats that are missing at the moment in which we should include?

[mariia-skrypnyk]

@mariia-skrypnyk - this is expected to have in the designs. Are you aware of any particular formats that are missing at the moment in which we should include?

Hi @J-Son89 !

No, I do not have any particular format to share now. But I can keep it in mind and update the information here in case I find it.

[churik]

An interesting thing is that I can see the image on Opensea, for example:
https://opensea.io/assets/ethereum/0x3ca5b00ade54365fbd590d4bc397e044a13068e5/4346

FILE.2024-06-24.13.34.12.mp4

I'm not certain though about how we are retrieving images, so seems unexpected to me to have discrepancies with OpenSea on the matter.

[churik]

increasing priority of this, as even very popular collectibles (i.e. ENS) don't have a picture, and display a fallback icon

[churik]

cross-reference #19950

[vkjr]

Unassigning because priorities for collectibles aren't clear yet and it is not fast to fix because issue has roots in status-go. We will have metrics for collectibles soon (#21279), that will make priorities more clear.

[ulisesmac]

@churik

I'm not certain though about how we are retrieving images, so seems unexpected to me to have discrepancies with OpenSea on the matter.

Some context about it.

Some OpenSea's images are SVGs or animated SVGs, which we don't support because they slowed down the app significantly.

Right now, we aren't even supporting GIF, they were removed on:

• fix_: crash on viewing dynamic file type collectibles #21245 (by @smohamedjavid)

We talked about generating a fixed preview when we fetched the collectibles, but it needs some research.

Once we clarify the collectible priorities, as @vkjr said, we can solve it.

I'd suggest removing it from the 2.31 board.

CC: @shivekkhurana

[churik]

Thanks, removed.
Then I put blocked on this bug, since we're trying to understand the real usage of collectibles