Support for Arctis Nova Pro Wireless

[Meh7991]

Would love to be able to see the battery percentage at a glance for my new headset: https://steelseries.com/gaming-headsets/arctis-nova-pro-wireless-pc-playstation?color=black

I saw in the documentation that the Arctis Pro Wireless is supported, so I assumed that meant my headset but all I see is this:

Am happy to help test anything out, if needed :)

[richrace]

Hello, could you try this version please: https://github.com/richrace/arctis-monitor/releases/tag/v0.0.14

[Meh7991]

Hello, could you try this version please: https://github.com/richrace/arctis-monitor/releases/tag/v0.0.14

Now it just says this. Clicking either option doesn't do anything.
And, I only have one Arctis Nova Pro connected, not two.

[richrace]

That's definitely not meant to happen 😅.

Could you press Alt whilst clicking on it to bring up the debug info. Thanks.

[Meh7991]

Haha, it would be me! 😂

Report: 6,18,54,49,53,50,48,52,54,49,49,51,52,54,50,51,48,48,50,51,55,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Path: \?\HID#VID_1038&PID_12E0&MI_04&Col01#8&370d9074&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}

Is that everything you need?

[richrace]

That's great, thanks.

Do you know what the battery % is?
Can you show me an example of when it is charging?

[Meh7991]

From the SteelSeries GG app.

Can you show me an example of when it charging?

Not sure what you mean by this? It's got two batteries so it never technically needs to be "charged".

[richrace]

Not sure what you mean by this? It's got two batteries so it never technically needs to be "charged".

Ah, okay.

The report wasn't what I expected, so it will take me some time to figure it out. When your battery changes percent could you please copy the report so I can see what changes. I'll need a few reports and known battery percentages.

[Meh7991]

The report wasn't what I expected, so it will take me some time to figure it out. When your battery changes percent could you please copy the report so I can see what changes. I'll need a few reports and known battery percentages.

Will do - any specific percentage values you need? Or just whatever it next updates to?
I will also probably swap to the other battery once this one reaches around 10%-15%, so if you specifically need the report value for when it gets lower than that, let me know now haha

[richrace]

It's to see a trend from the report vs the SteelSeries GG app. The report maybe more accurate than the GG app.

A fresh battery would be helpful so you don't have to change how you use it 🙂

[Meh7991]

I've had the GG app open on my second monitor ever since my last comment, the battery stayed on 25% until about 2 minutes ago when it fell to 12%, and the report value is the exact same as above.

I've now come off my PC for tonight, but I will swap the batteries and grab some more values tomorrow.

[richrace]

Could you press shift and click before you get the report.

Shift and click forces a refresh in the report.

Sorry, I should have mentioned it earlier.

[Meh7991]

Could you press shift and click before you get the report.

Just did this before swapping the battery and still got the same value.
I've now swapped the battery and the app is still reporting the exact same value with the battery now at 100%.

Edit: still the same report value for 87% battery.

[Meh7991]

Still no change in report value - now at 62% battery.

[Meh7991]

No change in report value whatsoever - just drained another battery and the value hasn't changed for the entire time.

[richrace]

Okay - thanks.

Are you still seeing two devices? And do they the same report?

I've gone over my code and nothing obvious sticks out. I was busy this weekend and not had chance to dig into this.

I'll build further debugging reporting to try and find out what's going on.

[Meh7991]

Are you still seeing two devices?

Yes.

And do they the same report?

I am only able to view the report values for one device:

The initial popup shows two devices detected, but the debug list only ever shows one device.
Also, sidenote I only noticed now but "configured" has one too many 'r's 😄

[richrace]

😅 whoops (for the spelling error)

Thanks for the info.

[Meh7991]

@richrace, hiya, any updates on this or anything you need testing out? I've recently got my mouse's battery % visible in my taskbar (thanks to SignalRGB) and would love to have my headset alongside it (which isn't supported by SignalRGB).