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faq.html
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<link rel="stylesheet" href="assets/css/master.css" />
<title>PC OVA FAQ</title>
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<div class="container">
<h1 id = "faqtitle" class="faqtitletext">Peace Corps’ Victim Advocate</h1>
<h2>FAQs for Volunteers</h2>
<p>The Peace Corps is committed to providing a compassionate, effective, and coordinated response to all Volunteers who are affected by crime. The Office of Victim Advocacy (OVA) is a resource to Volunteers/Trainees (Volunteers) who have been victims of sexual assault, stalking, and other crimes, including those who have witnessed a crime.<br /></p>
<h2>What does the Victim Advocate do? </h2><p>
The Peace Corps’ Victim Advocate has three main responsibilities when working with a victim of crime:</p>
<ul>
<li>To ensure Volunteers are aware of, understand, and have access to the support services offered by Peace Corps.</li>
<li>To ensure Peace Corps staff at HQ and Post are aware of, understand, and take into consideration the Volunteer’s choices and wishes regarding the care they receive and their continued service in Peace Corps.</li>
<li>To answer questions and address concerns related to Peace Corps policies and procedures or the local criminal justice and legal systems. </li>
</ul>
<p>The Office of Victim Advocacy is guided by the following principles:</p>
<ul>
<li>The Victim Advocate aims to provide services guided by the choices of the Volunteer, responding without judgment to reasonable requests for information and assistance. </li>
<li>The Victim Advocate respects the confidentiality and privacy of Volunteers.</li>
<li>The Victim Advocate works to ensure that the Peace Corps maintain a volunteer-centered approach as outlined in the agency’s <em>Commitment to Sexual Assault Victims</em>.</li>
</ul>
<p><h2>What services does the Office of Victim Advocacy provide?</h2></p>
<ul>
<li>Providing unconditional support to empower survivors in their recovery.</li>
<li>Referring crime victims to proper resources for support services, both within the Peace Corps and outside organizations.</li>
<li>Providing information to assist Volunteers in making informed decisions.</li>
<li>Addressing concerns if Volunteers feel they have not been treated fairly and respectfully and with the required degree of privacy and confidentiality. </li>
<li>Advocating within the Peace Corps for the needs of, and choices made by, Volunteers who are victims of crime. </li>
<li>Assisting Volunteers with safety planning following an incident.</li>
<li>When requested, accompanying a Volunteer overseas to participate in the investigative process and legal proceedings.</li>
<li>Keeping Volunteers informed and updated throughout the investigative process, legal proceedings, and internal investigations.</li>
<li>Assisting with FECA filing and claims process.</li>
</ul>
<p><strong>How does a Volunteer contact a Victim Advocate?</strong><br />
The Victim Advocate is available 24/7. </p>
<ul>
<li>Send an email to <a href="mailto:[email protected]">[email protected]</a>.</li>
<li>Call or text 202.409.2704 (available 24/7).</li>
</ul>
<p><strong>When should a Volunteer contact the Victim Advocate?</strong><br />
The Victim Advocate is available to answer questions and provide assistance for matters related to a crime. The Victim Advocate gives priority to cases of sexual assault, stalking, and other serious crimes. <br />
<strong>Is the information a Volunteer shares with the Victim Advocate confidential?</strong><br />
The Victim Advocate only shares information that is necessary to facilitate access to the services requested by a Volunteer. The Victim Advocate will inform the Volunteer of who is being told, what they are being told, and why so that the Volunteer may make an informed decision regarding the information being shared. [Except in an emergency, the Victim Advocate will ask for the Volunteer consent before sharing information with anyone else.]<br />
<strong>Can a Volunteer make an anonymous report to the Victim Advocate?</strong><br />
A Volunteer can make an anonymous report to the Victim Advocate, but this will limit the services that the Victim Advocate will be able to provide.<br />
<strong>Can a Volunteer choose which services the Victim Advocate will provide?</strong><br />
Volunteers are not required to use any of the services available from the Office of Victim Advocacy. It is entirely up to the Volunteer to decide which of those services to use.
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