Connection refused after installing latest version 0.20 #298

d3aths · 2023-09-01T10:11:07Z

d3aths
Sep 1, 2023

Is there an existing issue for this?

I have searched the existing issues

Is your issue described in the documentation?

I have read the documentation

Is your issue present in the nightly release?

This issue is present in the nightly release

Describe the Bug

can't access the sunshin webui after installing the latest version. i had an older version up until about 15 minutes ago and i could access the webui just fine. now when i try go to it, itll just refuse the connection. tried it in a different browser - same story. ive double checked that port 47990 is open, and like it was literally opening just fine before updating.

Expected Behavior

No response

Additional Context

No response

Host Operating System

Windows

Operating System Version

windows 10

Architecture

64 bit

Sunshine commit or version

0.20.0

Package

Windows - installer

GPU Type

AMD

GPU Model

amd radeon rx 6650 xt

GPU Driver/Mesa Version

23.8.2

Capture Method (Linux Only)

No response

Config

its empty since the old version got deleted when installing new one

Apps

No response

Relevant log output

nothing relevant in log

ReenigneArcher · 2023-09-02T01:22:10Z

ReenigneArcher
Sep 2, 2023
Maintainer

You have not provided anything that can be useful to diagnose this, so I have converted this to a support discussion.

My guess is you're trying to access on http instead of https.

4 replies

d3aths Sep 18, 2023
Author

yeah, unfortunately there was no logs or anything i could contribute to helping diagnose the problem. i'm opening the webui just from right clicking the sunshine icon in the system tray, so not sure how i could be using the wrong protocol

ReenigneArcher Sep 18, 2023
Maintainer

Still... need something to help diagnose this. How about a screenshot?

kievv495 Oct 21, 2023

same problem here. the connection gets refused, changing to http or https does nothing, changing browser does nothing, giving permission on both public and private firewall does nothing. im lost. it just goes "local host refused your connection"

segin Dec 4, 2023

I'm going to say that this is a bug. Fresh install, this happens on the second (and almost all subsequent) load of the program after a fresh install. Either quit and relaunch, or reboot the system, doesn't matter. I did a few clean installs to verify that this is the pattern for this behavior. Occasionally, it does load up properly and initialize networking.

Here's a screenshot of the aforementioned "Connection refused" screen in Microsoft Edge. It doesn't really matter what browser because sunshine.exe isn't binding a listening socket to begin with.

And to be sure it's not listening, I ran netstat -a -o -n -b:

Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.

Try the new cross-platform PowerShell https://aka.ms/pscore6

Loading personal and system profiles took 4878ms.
segin@WIN10VM[13:08]:{C:\Windows\system32}% netstat -a -o -n -b

Active Connections

  Proto  Local Address          Foreign Address        State           PID
  TCP    0.0.0.0:22             0.0.0.0:0              LISTENING       4424
 [sshd.exe]
  TCP    0.0.0.0:135            0.0.0.0:0              LISTENING       1072
  RpcSs
 [svchost.exe]
  TCP    0.0.0.0:445            0.0.0.0:0              LISTENING       4
 Can not obtain ownership information
  TCP    0.0.0.0:3389           0.0.0.0:0              LISTENING       1276
  TermService
 [svchost.exe]
  TCP    0.0.0.0:5040           0.0.0.0:0              LISTENING       8064
  CDPSvc
 [svchost.exe]
  TCP    0.0.0.0:5357           0.0.0.0:0              LISTENING       4
 Can not obtain ownership information
  TCP    0.0.0.0:27036          0.0.0.0:0              LISTENING       2164
 [steam.exe]
  TCP    0.0.0.0:49664          0.0.0.0:0              LISTENING       116
 [lsass.exe]
  TCP    0.0.0.0:49665          0.0.0.0:0              LISTENING       864
 Can not obtain ownership information
  TCP    0.0.0.0:49666          0.0.0.0:0              LISTENING       1628
  EventLog
 [svchost.exe]
  TCP    0.0.0.0:49667          0.0.0.0:0              LISTENING       1636
  Schedule
 [svchost.exe]
  TCP    0.0.0.0:49668          0.0.0.0:0              LISTENING       2404
  SessionEnv
 [svchost.exe]
  TCP    0.0.0.0:49669          0.0.0.0:0              LISTENING       3780
 [spoolsv.exe]
  TCP    0.0.0.0:49680          0.0.0.0:0              LISTENING       5612
  PolicyAgent
 [svchost.exe]
  TCP    0.0.0.0:49738          0.0.0.0:0              LISTENING       936
 Can not obtain ownership information
  TCP    0.0.0.0:50080          0.0.0.0:0              LISTENING       4
 Can not obtain ownership information
  TCP    0.0.0.0:50443          0.0.0.0:0              LISTENING       4
 Can not obtain ownership information
  TCP    127.0.0.1:1120         0.0.0.0:0              LISTENING       11804
 [Agent.exe]
  TCP    127.0.0.1:1120         127.0.0.1:53450        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53453        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53456        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53459        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53462        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53465        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53469        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53470        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53471        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53472        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53475        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53478        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53481        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53484        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53485        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53488        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53491        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53494        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53497        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53500        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53503        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53506        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53509        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53515        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53518        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53521        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53524        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53527        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53530        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53533        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53534        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53535        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53539        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53543        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53546        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53549        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53550        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53553        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53556        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53559        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53562        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53565        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53568        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53571        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53574        TIME_WAIT       0
  TCP    127.0.0.1:1120         127.0.0.1:53577        TIME_WAIT       0
  TCP    127.0.0.1:5939         0.0.0.0:0              LISTENING       4652
 [TeamViewer_Service.exe]
  TCP    127.0.0.1:5939         127.0.0.1:49827        ESTABLISHED     4652
 [TeamViewer_Service.exe]
  TCP    127.0.0.1:5939         127.0.0.1:49828        ESTABLISHED     4652
 [TeamViewer_Service.exe]
  TCP    127.0.0.1:22885        0.0.0.0:0              LISTENING       8992
 [Battle.net.exe]
  TCP    127.0.0.1:27060        0.0.0.0:0              LISTENING       2164
 [steam.exe]
  TCP    127.0.0.1:37014        0.0.0.0:0              LISTENING       4652
 [TeamViewer_Service.exe]
  TCP    127.0.0.1:37114        0.0.0.0:0              LISTENING       4652
 [TeamViewer_Service.exe]
  TCP    127.0.0.1:49827        127.0.0.1:5939         ESTABLISHED     5724
 [TeamViewer_Desktop.exe]
  TCP    127.0.0.1:49828        127.0.0.1:5939         ESTABLISHED     6912
 [TeamViewer.exe]
  TCP    127.0.0.1:49830        127.0.0.1:49831        ESTABLISHED     6912
 [TeamViewer.exe]
  TCP    127.0.0.1:49831        127.0.0.1:49830        ESTABLISHED     6912
 [TeamViewer.exe]
  TCP    127.0.0.1:50018        0.0.0.0:0              LISTENING       2164
 [steam.exe]
  TCP    127.0.0.1:50018        127.0.0.1:50102        ESTABLISHED     2164
 [steam.exe]
  TCP    127.0.0.1:50022        0.0.0.0:0              LISTENING       2164
 [steam.exe]
  TCP    127.0.0.1:50022        127.0.0.1:50101        ESTABLISHED     2164
 [steam.exe]
  TCP    127.0.0.1:50101        127.0.0.1:50022        ESTABLISHED     6392
 [steamwebhelper.exe]
  TCP    127.0.0.1:50102        127.0.0.1:50018        ESTABLISHED     6392
 [steamwebhelper.exe]
  TCP    127.0.0.1:50168        127.0.0.1:50169        ESTABLISHED     11804
 [Agent.exe]
  TCP    127.0.0.1:50169        127.0.0.1:50168        ESTABLISHED     11804
 [Agent.exe]
  TCP    127.0.0.1:50239        127.0.0.1:50240        ESTABLISHED     8992
 [Battle.net.exe]
  TCP    127.0.0.1:50240        127.0.0.1:50239        ESTABLISHED     8992
 [Battle.net.exe]
  TCP    127.0.0.1:53500        127.0.0.1:1120         TIME_WAIT       0
  TCP    127.0.0.1:53512        127.0.0.1:1120         TIME_WAIT       0
  TCP    127.0.0.1:53536        127.0.0.1:1120         TIME_WAIT       0
  TCP    127.0.0.1:53575        127.0.0.1:5001         SYN_SENT        3924
 [msedge.exe]
  TCP    127.0.0.1:53576        127.0.0.1:5001         SYN_SENT        3924
 [msedge.exe]
  TCP    192.168.0.69:139       0.0.0.0:0              LISTENING       4
 Can not obtain ownership information
  TCP    192.168.0.69:27036     192.168.0.94:56362     ESTABLISHED     2164
 [steam.exe]
  TCP    192.168.0.69:49796     162.250.2.178:5938     ESTABLISHED     4652
 [TeamViewer_Service.exe]
  TCP    192.168.0.69:49814     20.10.31.115:443       ESTABLISHED     4120
  WpnService
 [svchost.exe]
  TCP    192.168.0.69:49826     188.172.251.42:5938    ESTABLISHED     4652
 [TeamViewer_Service.exe]
  TCP    192.168.0.69:49833     20.49.104.23:443       CLOSE_WAIT      6912
 [TeamViewer.exe]
  TCP    192.168.0.69:49849     192.168.0.73:8009      ESTABLISHED     3924
 [msedge.exe]
  TCP    192.168.0.69:50083     162.254.193.102:27023  ESTABLISHED     2164
 [steam.exe]
  TCP    192.168.0.69:50268     137.221.104.184:1119   ESTABLISHED     8992
 [Battle.net.exe]
  TCP    192.168.0.69:50484     184.26.95.66:443       CLOSE_WAIT      752
 [SearchApp.exe]
  TCP    192.168.0.69:50485     184.26.95.66:443       CLOSE_WAIT      752
 [SearchApp.exe]
  TCP    192.168.0.69:50533     20.127.250.238:443     ESTABLISHED     3924
 [msedge.exe]
  TCP    192.168.0.69:50741     20.7.2.167:443         ESTABLISHED     10176
 [OneDrive.exe]
  TCP    192.168.0.69:51232     13.86.58.123:443       CLOSE_WAIT      3456
 [SystemSettings.exe]
  TCP    192.168.0.69:51233     192.229.211.108:80     CLOSE_WAIT      3456
 [SystemSettings.exe]
  TCP    192.168.0.69:52077     185.199.111.154:443    ESTABLISHED     3924
 [msedge.exe]
  TCP    192.168.0.69:52079     185.199.110.133:443    ESTABLISHED     3924
 [msedge.exe]
  TCP    192.168.0.69:52354     192.229.211.108:80     CLOSE_WAIT      7096
 [GameBar.exe]
  TCP    192.168.0.69:52356     20.125.23.3:443        ESTABLISHED     7096
 [GameBar.exe]
  TCP    192.168.0.69:52357     199.46.35.129:443      ESTABLISHED     7096
 [GameBar.exe]
  TCP    192.168.0.69:52360     23.63.156.44:443       CLOSE_WAIT      7096
 [GameBar.exe]
  TCP    192.168.0.69:52944     137.221.106.28:1119    CLOSE_WAIT      8992
 [Battle.net.exe]
  TCP    192.168.0.69:52945     137.221.106.28:1119    CLOSE_WAIT      8992
 [Battle.net.exe]
  TCP    192.168.0.69:53315     108.156.211.59:443     ESTABLISHED     3924
 [msedge.exe]
  TCP    192.168.0.69:53319     96.16.60.205:443       TIME_WAIT       0
  TCP    192.168.0.69:53348     20.50.73.11:443        ESTABLISHED     3924
 [msedge.exe]
  TCP    192.168.0.69:53376     104.18.32.7:443        ESTABLISHED     3924
 [msedge.exe]
  TCP    192.168.0.69:53381     104.18.40.222:443      ESTABLISHED     3924
 [msedge.exe]
  TCP    192.168.0.69:53385     142.250.114.95:443     ESTABLISHED     3924
 [msedge.exe]
  TCP    192.168.0.69:53388     142.250.114.95:443     TIME_WAIT       0
  TCP    192.168.0.69:53398     142.250.115.97:443     ESTABLISHED     3924
 [msedge.exe]
  TCP    192.168.0.69:53399     142.250.115.97:443     TIME_WAIT       0
  TCP    192.168.0.69:53402     142.250.114.139:443    ESTABLISHED     3924
 [msedge.exe]
  TCP    192.168.0.69:53404     142.250.114.139:443    TIME_WAIT       0
  TCP    192.168.0.69:53409     184.27.221.183:443     TIME_WAIT       0
  TCP    192.168.0.150:139      0.0.0.0:0              LISTENING       4
 Can not obtain ownership information
  TCP    [::]:22                [::]:0                 LISTENING       4424
 [sshd.exe]
  TCP    [::]:135               [::]:0                 LISTENING       1072
  RpcSs
 [svchost.exe]
  TCP    [::]:445               [::]:0                 LISTENING       4
 Can not obtain ownership information
  TCP    [::]:3389              [::]:0                 LISTENING       1276
  TermService
 [svchost.exe]
  TCP    [::]:5357              [::]:0                 LISTENING       4
 Can not obtain ownership information
  TCP    [::]:49664             [::]:0                 LISTENING       116
 [lsass.exe]
  TCP    [::]:49665             [::]:0                 LISTENING       864
 Can not obtain ownership information
  TCP    [::]:49666             [::]:0                 LISTENING       1628
  EventLog
 [svchost.exe]
  TCP    [::]:49667             [::]:0                 LISTENING       1636
  Schedule
 [svchost.exe]
  TCP    [::]:49668             [::]:0                 LISTENING       2404
  SessionEnv
 [svchost.exe]
  TCP    [::]:49669             [::]:0                 LISTENING       3780
 [spoolsv.exe]
  TCP    [::]:49680             [::]:0                 LISTENING       5612
  PolicyAgent
 [svchost.exe]
  TCP    [::]:49738             [::]:0                 LISTENING       936
 Can not obtain ownership information
  TCP    [::]:50080             [::]:0                 LISTENING       4
 Can not obtain ownership information
  TCP    [::]:50443             [::]:0                 LISTENING       4
 Can not obtain ownership information
  TCP    [2602:c0:a800:0:682e:f3db:bb:7e14]:49809  [2602:c0:a800:0:4ecc:6aff:fe90:4262]:445  ESTABLISHED     4
 Can not obtain ownership information
  TCP    [2602:c0:a800:0:682e:f3db:bb:7e14]:49810  [2602:c0:a800:0:b2c6:768d:73bf:d79d]:445  ESTABLISHED     4
 Can not obtain ownership information
  UDP    0.0.0.0:500            *:*                                    3512
  IKEEXT
 [svchost.exe]
  UDP    0.0.0.0:3389           *:*                                    1276
  TermService
 [svchost.exe]
  UDP    0.0.0.0:3702           *:*                                    3308
  FDResPub
 [svchost.exe]
  UDP    0.0.0.0:3702           *:*                                    4852
 [dashost.exe]
  UDP    0.0.0.0:3702           *:*                                    3308
  FDResPub
 [svchost.exe]
  UDP    0.0.0.0:3702           *:*                                    4852
 [dashost.exe]
  UDP    0.0.0.0:4500           *:*                                    3512
  IKEEXT
 [svchost.exe]
  UDP    0.0.0.0:5050           *:*                                    8064
  CDPSvc
 [svchost.exe]
  UDP    0.0.0.0:5353           *:*                                    9792
 [msedge.exe]
  UDP    0.0.0.0:5353           *:*                                    9792
 [msedge.exe]
  UDP    0.0.0.0:5353           *:*                                    9792
 [msedge.exe]
  UDP    0.0.0.0:5353           *:*                                    9792
 [msedge.exe]
  UDP    0.0.0.0:5353           *:*                                    3080
  Dnscache
 [svchost.exe]
  UDP    0.0.0.0:5355           *:*                                    3080
  Dnscache
 [svchost.exe]
  UDP    0.0.0.0:27036          *:*                                    2164
 [steam.exe]
  UDP    0.0.0.0:50057          *:*                                    4852
 [dashost.exe]
  UDP    0.0.0.0:61877          *:*                                    4652
 [TeamViewer_Service.exe]
  UDP    0.0.0.0:62572          *:*                                    4652
 [TeamViewer_Service.exe]
  UDP    0.0.0.0:63293          *:*                                    3308
  FDResPub
 [svchost.exe]
  UDP    127.0.0.1:1900         *:*                                    5024
  SSDPSRV
 [svchost.exe]
  UDP    127.0.0.1:50056        *:*                                    5024
  SSDPSRV
 [svchost.exe]
  UDP    127.0.0.1:62804        *:*                                    3492
  iphlpsvc
 [svchost.exe]
  UDP    192.168.0.69:137       *:*                                    4
 Can not obtain ownership information
  UDP    192.168.0.69:138       *:*                                    4
 Can not obtain ownership information
  UDP    192.168.0.69:1900      *:*                                    5024
  SSDPSRV
 [svchost.exe]
  UDP    192.168.0.69:2177      *:*                                    3740
  QWAVE
 [svchost.exe]
  UDP    192.168.0.69:5353      *:*                                    4652
 [TeamViewer_Service.exe]
  UDP    192.168.0.69:27036     *:*                                    2164
 [steam.exe]
  UDP    192.168.0.69:50054     *:*                                    5024
  SSDPSRV
 [svchost.exe]
  UDP    192.168.0.150:137      *:*                                    4
 Can not obtain ownership information
  UDP    192.168.0.150:138      *:*                                    4
 Can not obtain ownership information
  UDP    192.168.0.150:1900     *:*                                    5024
  SSDPSRV
 [svchost.exe]
  UDP    192.168.0.150:2177     *:*                                    3740
  QWAVE
 [svchost.exe]
  UDP    192.168.0.150:5353     *:*                                    4652
 [TeamViewer_Service.exe]
  UDP    192.168.0.150:27036    *:*                                    2164
 [steam.exe]
  UDP    192.168.0.150:50055    *:*                                    5024
  SSDPSRV
 [svchost.exe]
  UDP    [::]:500               *:*                                    3512
  IKEEXT
 [svchost.exe]
  UDP    [::]:3389              *:*                                    1276
  TermService
 [svchost.exe]
  UDP    [::]:3702              *:*                                    3308
  FDResPub
 [svchost.exe]
  UDP    [::]:3702              *:*                                    3308
  FDResPub
 [svchost.exe]
  UDP    [::]:3702              *:*                                    4852
 [dashost.exe]
  UDP    [::]:3702              *:*                                    4852
 [dashost.exe]
  UDP    [::]:4500              *:*                                    3512
  IKEEXT
 [svchost.exe]
  UDP    [::]:5353              *:*                                    3080
  Dnscache
 [svchost.exe]
  UDP    [::]:5353              *:*                                    9792
 [msedge.exe]
  UDP    [::]:5353              *:*                                    9792
 [msedge.exe]
  UDP    [::]:5355              *:*                                    3080
  Dnscache
 [svchost.exe]
  UDP    [::]:50058             *:*                                    4852
 [dashost.exe]
  UDP    [::]:62573             *:*                                    4652
 [TeamViewer_Service.exe]
  UDP    [::]:63294             *:*                                    3308
  FDResPub
 [svchost.exe]
  UDP    [::1]:1900             *:*                                    5024
  SSDPSRV
 [svchost.exe]
  UDP    [::1]:5353             *:*                                    4652
 [TeamViewer_Service.exe]
  UDP    [::1]:50053            *:*                                    5024
  SSDPSRV
 [svchost.exe]
  UDP    [2602:c0:a800:0:6118:fa06:569b:c76d]:2177  *:*                                    3740
  QWAVE
 [svchost.exe]
  UDP    [2602:c0:a800:0:682e:f3db:bb:7e14]:2177  *:*                                    3740
  QWAVE
 [svchost.exe]
  UDP    [2602:c0:a800:0:882f:7ee:463c:9119]:2177  *:*                                    3740
  QWAVE
 [svchost.exe]
  UDP    [2602:c0:a800:0:eb84:cf5f:fb4e:833e]:2177  *:*                                    3740
  QWAVE
 [svchost.exe]
  UDP    [fe80::3931:b42e:2a5a:f542%3]:1900  *:*                                    5024
  SSDPSRV
 [svchost.exe]
  UDP    [fe80::3931:b42e:2a5a:f542%3]:2177  *:*                                    3740
  QWAVE
 [svchost.exe]
  UDP    [fe80::3931:b42e:2a5a:f542%3]:50051  *:*                                    5024
  SSDPSRV
 [svchost.exe]
  UDP    [fe80::50d6:70ce:fa89:1036%5]:1900  *:*                                    5024
  SSDPSRV
 [svchost.exe]
  UDP    [fe80::50d6:70ce:fa89:1036%5]:2177  *:*                                    3740
  QWAVE
 [svchost.exe]
  UDP    [fe80::50d6:70ce:fa89:1036%5]:50052  *:*                                    5024
  SSDPSRV
 [svchost.exe]
segin@WIN10VM[13:08]:{C:\Windows\system32}%

As you can see, no entry for sunshine.exe because it simply hasn't bound a listening socket at all.

Here's the full (and yes, this is the entire) log from Sunshine - note it doesn't mention the WebUI:

[2023:12:04:12:38:43]: Info: nvprefs: NvAPI_Initialize() failed, ignore if you don't have NVIDIA video card
[2023:12:04:12:38:43]: Info: Sunshine version: 0.21.0
[2023:12:04:12:38:43]: Info: Compiling shaders...
[2023:12:04:12:38:43]: Info: Compiled shaders
[2023:12:04:12:38:43]: Info: System tray created
[2023:12:04:12:38:43]: Info: // Testing for available encoders, this may generate errors. You can safely ignore those errors. //
[2023:12:04:12:38:43]: Info: Trying encoder [nvenc]
[2023:12:04:12:38:44]: Info: ddprobe.exe [1] [] returned: 0x00000000
[2023:12:04:12:38:44]: Info: Set GPU preference: 1
[2023:12:04:12:38:44]: Info:
Device Description : Radeon RX 580 Series
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000067DF
Device Video Mem   : 8170 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 32758 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:12:04:12:38:44]: Info: Active GPU has HAGS disabled
[2023:12:04:12:38:44]: Info: Using realtime GPU priority
[2023:12:04:12:38:44]: Warning: Failed to adjust GPU priority. Please run application as administrator for optimal performance.
[2023:12:04:12:38:44]: Info: Desktop resolution [1920x1080]
[2023:12:04:12:38:44]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:12:04:12:38:44]: Info: Display refresh rate [60Hz]
[2023:12:04:12:38:44]: Info: Requested frame rate [60fps]
[2023:12:04:12:38:44]: Info:
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 12
Red Primary        : [0.639648,0.339844]
Green Primary      : [0.299805,0.69043]
Blue Primary       : [0.137695,0.0380859]
White Point        : [0.282227,0.296875]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:12:04:12:38:44]: Info: Encoder [nvenc] is not supported on this GPU
[2023:12:04:12:38:44]: Info: Trying encoder [quicksync]
[2023:12:04:12:38:45]: Info:
Device Description : Radeon RX 580 Series
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000067DF
Device Video Mem   : 8170 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 32758 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:12:04:12:38:45]: Info: Active GPU has HAGS disabled
[2023:12:04:12:38:45]: Info: Using realtime GPU priority
[2023:12:04:12:38:45]: Warning: Failed to adjust GPU priority. Please run application as administrator for optimal performance.
[2023:12:04:12:38:45]: Info: Desktop resolution [1920x1080]
[2023:12:04:12:38:45]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:12:04:12:38:45]: Info: Display refresh rate [60Hz]
[2023:12:04:12:38:45]: Info: Requested frame rate [60fps]
[2023:12:04:12:38:45]: Info:
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 12
Red Primary        : [0.639648,0.339844]
Green Primary      : [0.299805,0.69043]
Blue Primary       : [0.137695,0.0380859]
White Point        : [0.282227,0.296875]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:12:04:12:38:45]: Info: Encoder [quicksync] is not supported on this GPU
[2023:12:04:12:38:45]: Info: Trying encoder [amdvce]
[2023:12:04:12:38:45]: Info:
Device Description : Radeon RX 580 Series
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000067DF
Device Video Mem   : 8170 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 32758 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:12:04:12:38:45]: Info: Active GPU has HAGS disabled
[2023:12:04:12:38:45]: Info: Using realtime GPU priority
[2023:12:04:12:38:45]: Warning: Failed to adjust GPU priority. Please run application as administrator for optimal performance.
[2023:12:04:12:38:45]: Info: Desktop resolution [1920x1080]
[2023:12:04:12:38:45]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:12:04:12:38:45]: Info: Display refresh rate [60Hz]
[2023:12:04:12:38:45]: Info: Requested frame rate [60fps]
[2023:12:04:12:38:45]: Info:
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 12
Red Primary        : [0.639648,0.339844]
Green Primary      : [0.299805,0.69043]
Blue Primary       : [0.137695,0.0380859]
White Point        : [0.282227,0.296875]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:12:04:12:38:45]: Info:
Device Description : Radeon RX 580 Series
Device Vendor ID   : 0x00001002
Device Device ID   : 0x000067DF
Device Video Mem   : 8170 MiB
Device Sys Mem     : 0 MiB
Share Sys Mem      : 32758 MiB
Feature Level      : 0x0000B100
Capture size       : 1920x1080
Offset             : 0x0
Virtual Desktop    : 1920x1080
[2023:12:04:12:38:45]: Info: Active GPU has HAGS disabled
[2023:12:04:12:38:45]: Info: Using realtime GPU priority
[2023:12:04:12:38:45]: Warning: Failed to adjust GPU priority. Please run application as administrator for optimal performance.
[2023:12:04:12:38:45]: Info: Desktop resolution [1920x1080]
[2023:12:04:12:38:45]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2023:12:04:12:38:45]: Info: Display refresh rate [60Hz]
[2023:12:04:12:38:45]: Info: Requested frame rate [60fps]
[2023:12:04:12:38:45]: Info:
Colorspace         : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color     : 12
Red Primary        : [0.639648,0.339844]
Green Primary      : [0.299805,0.69043]
Blue Primary       : [0.137695,0.0380859]
White Point        : [0.282227,0.296875]
Min Luminance      : 0.5 nits
Max Luminance      : 270 nits
Max Full Luminance : 270 nits
[2023:12:04:12:38:45]: Info: SDR color coding [Rec. 601]
[2023:12:04:12:38:45]: Info: Color depth: 8-bit
[2023:12:04:12:38:45]: Info: Color range: [JPEG]

As for whether or not Sunshine is running, well, both the server process as well as the system service are running, per tasklist:

C:\Users\segin>tasklist | find "sunshine"
sunshinesvc.exe               7560 Services                   0      3,928 K
sunshine.exe                 14088 Console                    1     26,372 K

The only configuration I do with Sunshine each time is to set a username and password, and pair a single Moonlight client. It breaks and fails to initialize the WebUI (and it's listening socket).

If there's more debugging materials needed, let me know.

Ranguvar · 2024-03-03T23:51:21Z

Ranguvar
Mar 3, 2024

Same issue here, testing on Windows 11 23H2.

I tried verifying and re-adding the firewall rule. netstat does not show sunshine listening.

I see sunshinesvc.exe running, while sunshine.exe seems to start and stop repeatedly.
The sunshine.log only gets this far before being rewritten with each auto-restart of sunshine.exe.

EDIT: Never mind, this is issue 2163, I have NV driver 551.61 and HDR.
Confirmed solved

1 reply

segin Mar 27, 2024

Darn. I was hoping to have had a solution, but alas no. I'm using an AMD Radeon RX580 GPU.

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LizardByte

Connection refused after installing latest version 0.20 #298

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LizardByte

Connection refused after installing latest version 0.20 #298

d3aths Sep 1, 2023

Is there an existing issue for this?

Is your issue described in the documentation?

Is your issue present in the nightly release?

Describe the Bug

Expected Behavior

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Host Operating System

Operating System Version

Architecture

Sunshine commit or version

Package

GPU Type

GPU Model

GPU Driver/Mesa Version

Capture Method (Linux Only)

Config

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Relevant log output

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segin Mar 27, 2024

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Sep 1, 2023

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