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File explorer add-ons PDF viewer not working #34952

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Brucepbd opened this issue Sep 18, 2024 · 4 comments
Open

File explorer add-ons PDF viewer not working #34952

Brucepbd opened this issue Sep 18, 2024 · 4 comments
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Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams

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@Brucepbd
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Microsoft PowerToys version

0.84.1

Installation method

GitHub

Running as admin

Yes

Area(s) with issue?

File Explorer: Preview Pane

Steps to reproduce

Screenshot 2024-09-18 115202

open file explorer, select PDF file

✔️ Expected Behavior

Preview of PDF file

❌ Actual Behavior

Error message: this file can not be previewed

Other Software

No response

@Brucepbd Brucepbd added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Sep 18, 2024
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We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

@Brucepbd
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I tried rebooting system. I tried restarting file explorer. I tried changing the default viewer for PDF files. I'm running windows 11. I don't know how to generate a "bug report".

@Brucepbd
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When I installed power toys, all the "file explorer add-ons" file types were selected except PDF. So I manually selected PDF for both pane & thumb nails.

@Brucepbd
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Screenshot 2024-09-18 120822

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Labels
Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams
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