Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Please wait... connecting loop... why? #98

Open
Rubiksrls opened this issue May 30, 2024 · 4 comments
Open

Please wait... connecting loop... why? #98

Rubiksrls opened this issue May 30, 2024 · 4 comments

Comments

@Rubiksrls
Copy link

Hi,
take a look to this video.

WhatsApp.Video.2024-05-30.at.16.38.35.mp4

App try to reconnect to device with no success.
Zettle display shows PLEASE WAIT...
I must force close the app, relaunch it and try again and everything works.

Please help me
Thank you
@CheZhongSdk
Copy link
Collaborator

@Rubiksrls Thanks for reaching out!
May I know what SDK version you integrated? Were you able to make payment before?

@Rubiksrls
Copy link
Author

Hi @CheZhongSdk , I'm using android sdk 2.15.0, I managed a reconnection but I noticed I receive, often, technical error during payment process. See a new video attached -> https://youtube.com/shorts/jDmeckeFjTA?feature=share

@CheZhongSdk
Copy link
Collaborator

Hi @Rubiksrls, Could you please share your account with us too, please raise a ticket here: Developer Support - SDK payments and refunds to provide your org uuid. Thanks!

@Rubiksrls
Copy link
Author

Hi @CheZhongSdk
I already opened it --> API-2116
Thank you

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
None yet
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@Rubiksrls @CheZhongSdk