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Guillaume Boudreau edited this page Feb 16, 2014 · 13 revisions

Support channels

  • IRC (live chat) logs that you can search to read about other users who might have had the same issue you're having
  • Live Chat #greyhole on FreeNode
  • Forum on GetSatisfaction
  • Twitter (quick questions only!)

Video Tutorial

How to install and configure Greyhole in 10 minutes, a video walkthrough: http://youtu.be/uZ5JhxULj8k

Gather system information

Run the following command to gather information about your Greyhole installation. This will output an URL that you'll need to give to the person trying to help you.

If you have root access, become root, and run the following command:

curl -s http://www.greyhole.net/support/system_info.sh | sh

If you don't have root access, use sudo, like this:

curl -s http://www.greyhole.net/support/system_info.sh | sudo sh

On systems with a big storage pool, this command might take a while to complete, mainly because it executes greyhole --stats