Take control gives 502 gateway error

[Shidougit]

Server Info (please complete the following information):

• OS: Debian 10
• Browser: chrome
• RMM Version (as shown in top left of web UI): 0.16.5

Installation Method:

• [x ] Standard
• Docker

Agent Info (please complete the following information):

• Agent version (as shown in the 'Summary' tab of the agent from web UI): 2.5.0
• Agent OS: Server 2012 R2

Describe the bug
Since the last update the agent returns a 502 gateway error when trying to take control of the client.

To Reproduce
Steps to reproduce the behavior:

1. Got to any server.
2. Right click on a server en select Take Control.
3. A new windows opens with the 502 error.

Expected behavior
A black screen with two buttons in the top left connect and RDP connect.

Screenshots

[dinger1986]

meshcentral service most likely hasnt started,

Please run https://docs.tacticalrmm.com/troubleshooting/#server-troubleshooting-script or https://docs.tacticalrmm.com/troubleshooting/#all-other-errors

[Shidougit]

Yes it was indeed the meshcentral. It couldn't install the mongodb with npm. I manually installed it for hem and then the service started again and all is well :)

[dinger1986]

great