My own certificate

[info100t]

Hi team ! :)

Server Info (please complete the following information):

• OS: Debian 10
• Browser: chrome
• RMM Version : 0157

Installation Method:

• Standard
• Docker

Good to know
I use my own certificate.

The bug
Agents are overdue.

When i try reinstall agent, meshagent can't download.

When i do " /rmm/api/env/bin/python /rmm/api/tacticalrmm/manage.py check_mesh" i have an error : Error getting mesh device id:
[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:997)

Question

i think it' my cert create the problem. Can you tell me how can i use my own cert ?

thx
romain

[dinger1986]

Hello, it’s in the docs :).

https://docs.tacticalrmm.com/unsupported_scripts/#using-purchased-ssl-certs-instead-of-lets-encrypt-wildcards

[info100t]

wow... sorry !
i search but i don't find...
thx
romain

[dinger1986]

No worries at all!

[info100t]

So... i solve 1 problem with doc ! hum... it was too easy ! :p

When i install agent, i have a message box "unable to download the mesh agent from the RMM".

romain

[dinger1986]

Is the mesh service running now?

Did you run update.eh with force?

[info100t]

how can i see if mesh service is running ?

same problem after update.sh --force

romain

[wh1te909]

fix your cert. use a fullchain or fix your ca store on your server

[info100t]

how can i do that ?

[info100t]

i found !!!!!

my fullchain is break... i reconstruct my cert and now it ok !

thanks for all guys

[wh1te909]

awesome :)

[dinger1986]

Awesome!