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App won’t open on my steam deck. #1113

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Jbr323 opened this issue Aug 9, 2024 · 6 comments
Open
8 tasks

App won’t open on my steam deck. #1113

Jbr323 opened this issue Aug 9, 2024 · 6 comments
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Bug Something isn't working

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@Jbr323
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Jbr323 commented Aug 9, 2024

Device manufacturer

  • AYANEO
  • AYN
  • AOKZOE
  • ASUS
  • GPD
  • LENOVO
  • MSI
  • ONEXPLAYER
  • X VALVE

Device model
Steam deck LCD

Handheld Companion Version
0.21.4.1

Describe the bug
I would download the app and after the installation process it would open but after I try to open it back up again it wouldn’t open

To Reproduce
Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
If applicable, add screenshots to help explain your problem.

Logs file
If applicable, add logs file stored in your install location, logs folder.

@Jbr323 Jbr323 added the Bug Something isn't working label Aug 9, 2024
@CasperH2O
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Please provide a logfile so we can investigate.

@Jbr323
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Jbr323 commented Aug 9, 2024

Please provide a logfile so we can investigate.

How do I do that?

@OkamiFeng
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I have the same problem in my steam deck.
When I double-click the icon in desktop, I can see the app appeared in task manager, but a few seconds later, it disappeared.

The log is below:
2024-08-13 13:32:14.756 +08:00 [INF] HandheldCompanion, Version=0.21.4.1, Culture=neutral, PublicKeyToken=null (0.21.4.1)
2024-08-13 13:32:17.101 +08:00 [INF] Jupiter from VALVE
2024-08-13 13:32:19.328 +08:00 [INF] ToastManager has started
2024-08-13 13:32:19.337 +08:00 [INF] GPUManager has started
2024-08-13 13:32:19.349 +08:00 [INF] PowerProfileManager has started
2024-08-13 13:32:19.437 +08:00 [INF] Attempting to update/create profile Default
2024-08-13 13:32:19.529 +08:00 [INF] Profile Default applied
2024-08-13 13:32:19.530 +08:00 [INF] ProfileManager has started
2024-08-13 13:32:19.536 +08:00 [INF] HideDevice IsActive: true
2024-08-13 13:32:19.539 +08:00 [INF] ControllerManager has started
2024-08-13 13:32:20.154 +08:00 [INF] HotkeysManager has started

@CasperH2O
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@OkamiFeng to confirm, your s that the entire log contents?

@OkamiFeng
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@OkamiFeng to confirm, your s that the entire log contents?

Yes, this is the entire log contents

@CountParadox
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I have the same behaviour on my legion go!

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