You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Launched initial program, shipped numerous orders, and have had some initial conversations. The general approach in the customer-friends interview is to seed the conversations with very open-ended questions and let our customer-friends talk about what's important to them. The idea is not to steer the conversation, but rather listen carefully to what they are talking about as people will naturally talk about what's important to them.
These are the general questions:
What are your initial impressions of the coffee and shopping experience?
These are the specific questions and areas we need to address with the soft launch
Product and services, web and ordering experience, communication, packaging, brand identity
To Do: Add more
The text was updated successfully, but these errors were encountered: