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erros na instalação #99

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mfmatos opened this issue Jul 23, 2021 · 2 comments
Open

erros na instalação #99

mfmatos opened this issue Jul 23, 2021 · 2 comments
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@mfmatos
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mfmatos commented Jul 23, 2021

Numa instalação limpa do LigeroSmart está ocorrendo os erros abaixo:

[Fri Jul 23 10:04:48 2021] starman: "my" variable $DynamicFieldConfig masks earlier declaration in same scope at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/CustomerServiceCatalog.pm line 322.
[Fri Jul 23 10:04:48 2021] starman: Scalar value @TicketIDs[0] better written as $TicketIDs[0] at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/CustomerServiceCatalog.pm line 122.
[Fri Jul 23 10:04:48 2021] starman: "my" variable $Value masks earlier declaration in same scope at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/CustomerServiceCatalog.pm line 787.
[Fri Jul 23 10:04:48 2021] starman: "my" variable $Value masks earlier declaration in same scope at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/CustomerServiceCatalog.pm line 934.
127.0.0.1 - - [23/Jul/2021:10:04:49 -0300] "GET /otrs/public.pl HTTP/1.0" 200 14658 "-" "curl/7.64.0"
@mfmatos
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mfmatos commented Dec 3, 2021

Os erros continuam ocorrendo conforme logs extraídos abaixo de uma instalação da versão 6.1.10

[Fri Dec  3 12:02:09 2021] starman: "my" variable $DynamicFieldConfig masks earlier declaration in same scope at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/CustomerServiceCatalog.pm line 322.
[Fri Dec  3 12:02:09 2021] starman: Scalar value @TicketIDs[0] better written as $TicketIDs[0] at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/CustomerServiceCatalog.pm line 122.
[Fri Dec  3 12:02:09 2021] starman: "my" variable $Value masks earlier declaration in same scope at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/CustomerServiceCatalog.pm line 787.
[Fri Dec  3 12:02:09 2021] starman: "my" variable $Value masks earlier declaration in same scope at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/CustomerServiceCatalog.pm line 934.

@mfmatos mfmatos reopened this Dec 3, 2021
@mfmatos
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mfmatos commented Dec 3, 2021

A mitigação dessas mensagens nos logs é importante para resolver os problemas sobre performance. São 4 linhas de log, mas em um ambiente com centenas de requisições por segundo já dá um impacto significativo.

@mfmatos mfmatos added the bug Something isn't working label Mar 22, 2022
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