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UPS Alarms - check failed - please submit a crash report! #168

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domi-cloud opened this issue Sep 13, 2024 · 2 comments
Open

UPS Alarms - check failed - please submit a crash report! #168

domi-cloud opened this issue Sep 13, 2024 · 2 comments

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@domi-cloud
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domi-cloud commented Sep 13, 2024

Hello,

we have installed the ups_alarms extension, though for multiple months the status of the service displays the message in the title.

Our versions:
MKP Version: 1.2
CMK Version: 2.3.0p9

Please let me know if you need more informations.
Thanks for response

@dnlldl
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dnlldl commented Sep 17, 2024

If you go in the crash section of Checkmk monitoring, you will have more details on the exact error. Without that it's impossible to help.

image

Then you click on one of the report and you will have the exception with the complete traceback and the local variables. Ideally we need all 3.

You don't say which version of Checkmk you have (CRE, CEE, etc), that could help as well depending on the error.

With that being said, that plugin hasn't been updated in 3 years, I suspect its compatibility with Checkmk 2.3 might be problematic.

@domi-cloud
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Author

If you go in the crash section of Checkmk monitoring, you will have more details on the exact error. Without that it's impossible to help.

image

Then you click on one of the report and you will have the exception with the complete traceback and the local variables. Ideally we need all 3.

You don't say which version of Checkmk you have (CRE, CEE, etc), that could help as well depending on the error.

With that being said, that plugin hasn't been updated in 3 years, I suspect its compatibility with Checkmk 2.3 might be problematic.

Hi dnlldl,
thank you.
CMK Version CEE

Screenshot 2024-09-17 081824

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