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6.-AI-and-Financial-Inclusion.md

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AI & bad credit: the impact of automation on financial inclusion

Materials

Materials for Book Club

Our next data science ethics bookclub is on AI and bad credit: the impact of automation on financial inclusion. You are welcome to pick from this reading list, depending on your interest and the time you have:

  • **Blog: ‘** We Didn't Explain the Black Box – We Replaced it with an Interpretable Model’, about the FICO explainable credit score competition winner here
  • Academic article on fairness in credit risk evaluation, ‘Context-conscious fairness in using machine learning to make decisions’ here
  • Government paper : The Centre for Data Ethics and Innovation look at AI and Personal Insurance here
  • News article on how companies can use data with low levels of regulation, ‘The new lending game, post-demonetisation’ here
  • Academic article on discrimination in consumer lending here

Further Reading

Questions

Facilitator Prompt Questions

Note: Questions are based on [CDEI meeting] ](https://twitter.com/peterkwells/status/1178597424669089792/photo/1)

Warm up

  • Which of the papers from the recommended reading list did you read? What were your main takeaways?
  • What are the main benefits of data science & AI into the financial sector? Prompts (if conversation is slow:
    • More efficient financial markets
    • Increased access to financial products e.g fin tech innovation, or existing finance services
    • Faster access to financial products
    • Personalised services e.g. AI powered chatbots
    • Detecting vulnerable groups earlier to provide support
    • Better detection of economic crime- fraud/money laundering
    • Increased detection of cyber threats
    • Increase finance services efficiency
    • Better risk assessment therefore low costs for customers
    • Efficient compliance (regulatory technology)
  • Who are the beneficiaries? Which group benefits the most

Negative consequences?

  • What do you think some of the major risks within financial services sector arising from the application of data driven technology and AI? Prompts (if conversation is slow:

    • Cyber attacks
    • Extreme market movement (algorithms used to automate trade decisions) & difficulties monitoring algorithmic trade (black box)
    • Lack of transparency
    • Lack of explainability
    • Loss of public trust in financial systems
    • Use of non traditional finance data e.g social media encroaches on privacy
    • Digital exclusion- what about people who don't use digital- they don't create lots of data!
    • Preferential access to people who are willing to give lots of data e.g. provide car/fitness sensors to insurers
    • Bias due to use of historical data to predict forwards
    • Consumer disempowerment- asymmetric power as financial services know more about a customer than the customer itself
    • Regulators unable to keep up with AI due to lack of resources
    • Algorithmic collusion (outside of the financial institution)
    • Increased surveillance of finance workers
    • Deskilling of financial workers/ workers have excessive trust in algorithmic recommendations
    • Data monopolies
    • Fear of potential risks reduces AI takeup which could be a benefit
    • Excessive data retention
    • Increased inequality
    • Non-alignment with societal goals
  • How do these risks arise?

  • Which groups are most affected and how?

General discussion question

  • Consider yourself/family/friends as a consumer (e.g. for credit, car insurance, health insurance). What data would you share? What would be your concerns about its use? What would you want to know about a company's decision (explainability etc)? And - how should this be regulated/controlled? How have the reading materials and discussion so far changed how you thought about any of this?

Governance

  • What governance is or should be in place to mitigate for negative consequences?
    • Legislation and regulation
    • Technical solutions (can lead to discussions around fairness- see Michelle Lee's article)
    • Soft governance (standards and codes)
    • Anything else?

Outputs

Live Tweets/Commentary

For tweets from the evening see here.

Blog

How do we leverage the possibilities of AI for greater financial inclusion?

Feedback

Notes or other comments