From d10960b5d49f43c544aac12e37077d6ad81bfe4e Mon Sep 17 00:00:00 2001 From: Chris Collins Date: Tue, 21 May 2024 13:35:38 -0500 Subject: [PATCH] updated links to UX Guide equivalent pages, away from deprecated Method pages --- _methods/stakeholder-and-user-interviews.md | 2 +- _methods/usability-testing.md | 4 ++-- pages/archive/interview-script.md | 2 +- pages/archive/usability-test-script.md | 2 +- 4 files changed, 5 insertions(+), 5 deletions(-) diff --git a/_methods/stakeholder-and-user-interviews.md b/_methods/stakeholder-and-user-interviews.md index 01c31628..1e41bf2a 100755 --- a/_methods/stakeholder-and-user-interviews.md +++ b/_methods/stakeholder-and-user-interviews.md @@ -22,7 +22,7 @@ timeRequired: 1–2 hours per interviewee ## Additional resources -- Interview checklist template +- Interview checklist template - Tips for capturing the best data from user interviews — 18F Blog - Build empathy with stakeholder interviews, part 1: Preparation — 18F Blog - Build empathy with stakeholder interviews, part 2: Conversation — 18F Blog diff --git a/_methods/usability-testing.md b/_methods/usability-testing.md index 5bc3370b..1f44d6c1 100644 --- a/_methods/usability-testing.md +++ b/_methods/usability-testing.md @@ -14,9 +14,9 @@ timeRequired: 30 minutes to 1 hour per test ## How to do it 1. Pick what you’ll test. Choose something, such as a sketch, prototype, or even a "competitor's product" that might help users accomplish their goals. -1. Plan the test. Align your team on the scenarios the test will focus on, which users should participate (and how you'll recruit them), and which team members will moderate and observe. Prepare a usability test script. +1. Plan the test. Align your team on the scenarios the test will focus on, which users should participate (and how you'll recruit them), and which team members will moderate and observe. Prepare a usability test script. 1. Recruit users and inform their consent. Provide a way for potential participants to sign up for the test. Pass along to participants an agreement explaining what participation will entail. Clarify any logistical expectations, such as screen sharing, and how you'll share links or files of whatever it is you're testing. -1. Run the tests. Moderators should verbally confirm with the participant that it’s okay to record the test, ask participants to think outloud, and guide the participant through the session. Observers should contribute to a rolling issues log and relay any in-session questions to the moderator, refraining from interrupting the session from the participant's point of view. Engage your team in a post-interview debrief after each test. +1. Run the tests. Moderators should verbally confirm with the participant that it’s okay to record the test, ask participants to think outloud, and guide the participant through the session. Observers should contribute to a rolling issues log and relay any in-session questions to the moderator, refraining from interrupting the session from the participant's point of view. Engage your team in a post-interview debrief after each test. 1. Discuss the results. Schedule a collaborative synthesis meeting to discuss issues you observed, and any questions these tests raise concerning user needs. Conclude the meeting by determining how the team will use what it learned in service of future design decisions. main diff --git a/pages/archive/interview-script.md b/pages/archive/interview-script.md index 9737d4a2..ecede420 100644 --- a/pages/archive/interview-script.md +++ b/pages/archive/interview-script.md @@ -13,7 +13,7 @@ permalink: /interview-script/ # Example User Interview Script -This document is designed as a useful starting point for leading a user interview. It includes example questions grouped along the key moments often found in an interview: introductions, warm-up, topic-specific questions, demos, etc. Edit these questions as you see fit. If your questions are specific or your user’s time scarce, consider sharing some questions ahead of time. See [this checklist]({{site.baseurl}}/interview-checklist/) for running an interview. GSA Staff, please see this [Google Doc Template](https://docs.google.com/document/d/1kju19eC5vjqAd6bZCprniLixr1_u1b4Qfs1zVwTn6UA/edit#) +This document is designed as a useful starting point for leading a user interview. It includes example questions grouped along the key moments often found in an interview: introductions, warm-up, topic-specific questions, demos, etc. Edit these questions as you see fit. If your questions are specific or your user’s time scarce, consider sharing some questions ahead of time. See [this checklist](https://guides.18f.gov/ux-guide/interview-checklist/) for running an interview. GSA Staff, please see this [Google Doc Template](https://docs.google.com/document/d/1kju19eC5vjqAd6bZCprniLixr1_u1b4Qfs1zVwTn6UA/edit#) ## Introduction diff --git a/pages/archive/usability-test-script.md b/pages/archive/usability-test-script.md index ac6089a2..102ecd5b 100644 --- a/pages/archive/usability-test-script.md +++ b/pages/archive/usability-test-script.md @@ -7,7 +7,7 @@ permalink: /usability-test-script/ # Example Usability Test Script -This document provides example questions grouped along the key moments found in a usability test: introductions, warm up, task completion, follow up, and wrap up. If your participant’s time is scarce, consider sharing a few of your questions ahead of time. See also this [checklist for running an interview]({{site.baseurl}}/interview-checklist/). GSA staff, please see this [Google Doc Template](https://docs.google.com/document/d/1VimyVSt7qK3iKc2uZkobLWM0zuJuvO03vFk_R_EjhOU/edit#). +This document provides example questions grouped along the key moments found in a usability test: introductions, warm up, task completion, follow up, and wrap up. If your participant’s time is scarce, consider sharing a few of your questions ahead of time. See also this [checklist for running an interview](https://guides.18f.gov/ux-guide/interview-checklist/). GSA staff, please see this [Google Doc Template](https://docs.google.com/document/d/1VimyVSt7qK3iKc2uZkobLWM0zuJuvO03vFk_R_EjhOU/edit#). ## Introduction